Data Protection Policy

Roobetcom Privacy Policy — How We Protect Your Personal Information

Your data is your trust. roobetcom takes that trust seriously. This policy clearly outlines every aspect of how we collect, use, and protect your information.

256-bit SSL Encrypted Storage No Third-Party Sales GDPR Compliant

The Core Pillars of Our Data Protection

How roobetcom Protects Your Privacy

🔐
Strong Encryption

All your personal information and financial transactions are secured with 256-bit SSL encryption. roobetcom uses bank-grade security to keep your data safe.

AES-256
🚫
No Third-Party Sales

Roobetcom never sells your personal data. Information is not shared with any third party except where required by law.

No Data Sales
👁️
Transparent Data Use

What data we collect, why we collect it, and how long we retain it — all of this is clearly stated in this policy. There is no hidden data collection.

Full Transparency
⚙️
Your Rights Over Your Data

You have the right to view, correct, and request deletion of your personal data. Contact our support team at any time.

Your Rights
🍪
Cookie Controls

Only essential cookies are mandatory. All others can be enabled or disabled based on your preference. Your browsing experience is in your hands.

Cookie Control
📋
GDPR & International Standards

Roobetcom complies with international data protection law (GDPR) and local data privacy regulations. Our DPO team is actively engaged in this process.

GDPR Compliant
Last Updated: January 1, 2026 Version: 2.5 Language: Bengali Applies to: All Users

Summary: Roobetcom protects your personal data as if it were its own. This policy is here to tell you — what we collect, why we collect it, and how we keep it safe.

1

Introduction and Scope

This privacy policy applies to all members and visitors of the roobetcom platform. It takes effect whenever you use our services — whether through the roobetcom website, mobile app, or any other channel.

We believe data protection is not just a legal obligation — it is an ethical responsibility toward our users. By creating an account on roobetcom, you confirm that you have read and agreed to this privacy policy.

In this policy, "we" and "our" refer to the roobetcom company. "You" and "member" refer to anyone who uses our services. "Personal data" means any information that can directly or indirectly identify you.

Important: If you disagree with this policy, please stop using roobetcom and contact support to close your account.

2

What Information We Collect

Roobetcom collects only the minimum information necessary to operate its services. We collect three types of data:

2.1 Information You Provide Directly

Information you provide during registration and KYC verification:

  • Full name, date of birth, nationality
  • Email Address & Mobile Number
  • Current address & postal code
  • National ID or Passport Number
  • Payment method details (bKash/Nagad number, etc.)

2.2 Automatically Collected Information

Information automatically collected when you use the platform:

  • IP Address and Device Information
  • Browser type & operating system
  • Login time, session duration
  • Page visit history & click patterns
  • Gaming history & transaction records

2.3 Information Received from Third Parties

Verification data received from identity verification services and payment processors. This data is used solely for KYC and fraud prevention purposes.

Minimal Data Policy: We don't ask for what we don't need. We never collect information about your religion, political views, or health.

3

How Collected Data Is Used

Roobetcom uses the data it collects for the following purposes:

PurposeData UsedLegal Basis
Account ManagementName, email, mobile numberContract Performance
Identity Verification (KYC)NID/Passport, AddressLegal Obligations
Payment ProcessingPayment information, IPContract Performance
Fraud PreventionIP, device, behaviorLegitimate Interest
Customer SupportContact details, historyContract Performance
Relevant PromotionsGaming HistoryConsent

We never sell your data to advertisers. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

4

Data Sharing Policy

Roobetcom shares information with third parties only in very limited circumstances. In each case, we ensure that the receiving party maintains the same level of data protection standards.

4.1 When Data Is Shared

  • Payment Processor: To process transactions with bKash, Nagad, Rocket, and banks
  • KYC Provider: Registered entity for identity verification
  • Game Providers: Only the minimum information necessary to operate the games
  • Law Enforcement: By court order or government directive
  • Audit Body: For license renewals and regulatory audits

4.2 When Data Is Not Shared

  • To third parties for advertising purposes
  • Data brokers or data resale companies
  • In profiling services about you
  • On any social media platform

Our Commitment: Selling your data is not — and never will be — part of roobetcom's business model.

5

Security Measures

Roobetcom uses cutting-edge technology to keep your data secure. Our security team is active around the clock.

5.1 Technical Security

  • Encryption in Transit: All data transfers secured via TLS 1.3 protocol
  • Encryption at Rest: Stored in the database with AES-256 encryption
  • Two-Factor Verification: 2FA Required at Login
  • Firewall: Enterprise-grade WAF protection
  • Regular Audits: By an independent cybersecurity firm

5.2 Organizational Safeguards

  • Appointment of a Data Protection Officer (DPO)
  • Regular security training for all staff
  • Minimum Necessary Access Policy
  • Notification within 72 hours in the event of a data breach

Your Responsibility: Use a strong password and never share it with anyone. If you notice any suspicious activity, contact support immediately.

6

How Long We Retain Your Data

Roobetcom does not retain your data longer than necessary. Each category of data has its own defined retention period.

Data TypeRetention PeriodReason
Account Information5 years after account closureLegal Obligations
KYC Documents5 YearsAML Regulatory Requirements
Transaction Records7 YearsFinancial Regulators
Chat & Support3 YearsService Improvement
Marketing InformationUntil consent is withdrawnConsent
Log Files12 MonthsSecurity

Once the designated retention period ends, data is securely deleted or anonymized.

7

Cookie Policy

Cookies are small text files stored in your browser. roobetcom uses three types of cookies:

You can delete or block cookies at any time through your browser settings. Note that blocking essential cookies may cause certain features of the site to stop working.

8

Your Data Rights

Under GDPR and international data protection laws, you have the rights listed below. To exercise any of these rights, email us at support@roobetcom.bet.

Access

You can request a copy of the data we hold about you.

Corrections

You may request corrections to any inaccurate or incomplete information.

Deletion

Request deletion of your data, provided there is no legal obligation to retain it.

Processing Restrictions

Request that your data be used only for specific, limited purposes.

Portability

You can download your data in a machine-readable format.

Objection

You can object to the use of your data for marketing and profiling purposes.

Response Time: We typically respond within 30 days. For complex cases, this may extend up to 90 days — you will be notified in advance if that applies.

9

Protection of Children and Minors

Roobetcom strictly refrains from providing services to anyone under the age of 18. Collecting data from minors is completely against our policy.

  • Age verification is mandatory at registration
  • Formal age verification through the KYC process
  • If a user under 18 is identified, the account will be closed and all associated data will be deleted
  • If parents have any concerns, they can reach us immediately at support@roobetcom.bet

A Note for Parents: If you believe your child is using roobetcom, please contact us immediately. We will act without delay.

10

International Data Transfers

As roobetcom operates internationally, some data may be stored on servers in various countries. In every such case, we ensure:

  • The recipient country has adequate data protection laws in place
  • EU Standard Contractual Clauses (SCCs) are used
  • All data transfers take place over encrypted channels
  • Overseas server providers are contractually bound to uphold our privacy standards
11

Policy Changes & Updates

This Privacy Policy may be updated from time to time to reflect changes in technology or applicable law. For any significant changes, we will:

  • We will notify you by email at least 30 days before any changes take effect
  • Show notifications on the platform
  • A summary of major changes will be provided alongside any updated policy
  • Previous versions will be archived for reference

This policy was last updated on 1 January 2026. Next scheduled review: July 2026.

12

DPO & Contact Information

For any privacy-related questions or requests, please reach out to our Data Protection Officer (DPO):

  • Email: support@roobetcom.bet
  • Live Chat: Available on the platform 24/7
  • Response Time: Usually within 2 business days
  • Data Rights Request: Processed within 30 days

Right to Lodge a Complaint: If you are unhappy with how we handle your data, you have the right to file a complaint with the data protection authority in your country. That said, we encourage you to try resolving any concerns directly with us first.

Your data is safe — get started with confidence

Your privacy is protected at roobetcom. Register today for a secure experience.

SSL Secured No Data Sales GDPR Compliant 24/7 Support

Related Pages

বাংলা